Email Issue

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Hi Guys,

I was wondering if you can help me with a little issue?

Would it be possible if when we send emails from the Recruitment HR (na[email protected]) they are saved within “sent items” within that mailbox and not posted to the individual’ sent items.

How would I change this setting if possible?

Thanks in advance.

Rob

 

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Apologies I am using Windows 7 and Outlook 2010

 

Im guessing this is a shared mailbox? Is it hosted in the cloud or onprem? I dont actually think there is a rule you can create that would do this, however I know there is a reg hack you can do but you would need to do this on all machines.

 

If you enable OWA and then logon to the mailbox you can also set it from there to save to both or the mailbox only
have a look here https://kb.intermedia.net/article/34469

I am sure there is a powershell command to do the same thing but i dont have to hand at the moment

 

this wont work in Exchange online though

 

It's done at the server end, not in Outlook. The exact method depends what Exchange platform you have.
https://www.slipstick.com/exchange/save-items-shared-mailbox-exchange-server-cmdlet/

 

Hi Guys,

Thanks for your help. I think I have found the solution just waiting on the user to get back to me to see if it has worked. I logged into the OWA within Exchange and located the mailbox then changed a setting as follows:

Role Based Access Control (RBAC) User Editor)

Messages sent as this mailbox will appear in the Sent Items folder of the:

From Mailbox

Messages sent on behalf of this mailbox will appear in the Sent Items folder of the:

From Mailbox

Kind Regards

Rob